Performance Feedback Skills Boot Camp
Strengthen the critical communication skill that will serve you for your career!
The Next Open Enrollment To Be Announced. Drop Art Petty a note at: art@artpetty.com to ask about a group session or be put on the waiting list.
Your Team Members Aren't Getting Enough Feedback—Especially the Kind That Helps Them Grow
Let's face it, no one really likes to deliver (or receive) constructive feedback--the tough kind. In my Manager Development programs, over 70% of managers indicate they've delayed or ignored giving tough feedback over fear of how it would be received. And everyone admits they've stumbled through more than a few of these conversations. Sadly, a majority of managers indicate they've never been trained or coached on succeeding with these challenging conversations. Finally, a whopping 80% of individuals I've polled indicate wanting more and higher quality feedback from their managers!
Design and Deliver Feedback Discussions with Confidence
Quality, timely, behavioral feedback promotes learning and supports the emergence of high performance. Yet, researchers have proven that just the idea of giving feedback fires up the fear centers in a manager's brain. No wonder so many of these conversations go sideways, frustrating everyone instead of promoting a healthy dialog about continuous improvement and growth. The Performance Feedback Skills Boot Camp teaches you how to design and deliver feedback discussions that generate positive outcomes. And, you learn how to get the fear out of these conversations.
Learn the Formula for Designing & Delivering High Quality Feedback Discussions
In two 2-hour sessions, you learn how to design and deliver quality feedback using the B.I.T.Q. (Behavior/Impact/Timing/Question) framework as well as how to promote a constructive dialog, even when the topic is tough for all parties. By using the design approach, you chase the fear out of feedback and learn to engage calmly and professionally in every situation.
Here's What You'll Learn:
Why feedback is so tough for all of us.
Where most feedback discussions go wrong & how to avoid these common mistakes.
How to assess your situation and then design the proper strategy for promoting a quality dialog on improving performance.
How to use questions to focus on the future instead of excavating the past.
How to use the B.I.T.Q. framework to ensure you open your feedback discussion in the best possible manner.
How to navigate when conversations go sideways and you need to recover.
Why feedback flows in 3-directions (up, down, sideways) and how to help your team members strengthen their competence and confidence for giving and receiving feedback.
Have Questions?
Want a Custom Program for Your Group?
Drop me a note at art@artpetty.com
Amy Pyott
Senior Manager, Technology
Art's Feedback Skills Boot Camp helped me get beyond my fear of upsetting people when giving feedback. The B.I.T.Q. format became second nature after some practice and now I use it daily. Importantly, everyone on my team is more comfortable giving and receiving feedback as we strive to grow our performance.
Here's What You Get:
A cohort-based approach where you work and engage with others from different industries.
Tools and practice cases to strengthen and reinforce skills.
Guidance on how to use the B.I.T.Q. framework to design every feedback discussion for success.
In-session analysis of your feedback skills with ideas on strengthening performance in real time.
Access to the program's E-Resource portal with tools and all program materials.
Guidance on how to apply the tools and approaches in-between the sessions for real-world practice.
Unlimited e-mail access to Art.
An optional no-charge coaching call to help reinforce key concepts and strategize for an upcoming challenging feedback conversation.
The Only Feedback Skills Course You Will Ever Need
Learning how to engage and solve performance problems through feedback was a game-changer in my career. I am excited to help you realize the same great results as you strive to promote learning, growth, and high-performance in your workplace.
The program content is research-backed and practitioner focused, giving you the tools to use to design and deliver quality feeddback discussions for the balance of your career. Learn once, use forever! As an early career mentor offered to me, "Art, if you have to master one thing, master the challenging conversations." She was right! Is it your turn?
Meet Art Petty
Art Petty is an executive and emerging leader coach, strategy consultant, and leadership program developer. Art is the author of multiple books and over 2,000 articles on management and leadership, serving as the leadership and management.
Prior to his work as a coach and program developer, Art was a senior executive for multiple software firms.As an educator, Art has taught at the MBA level for DePaul University in Chicago and for undergraduates at DePaul, Columbia College, Illinois Institute of Technology, and the University of Wisconsin-Green Bay.
As an executive coach, Art works with individuals at the senior manager, director, vice-president, and C-level. The coaching is focused on helping individuals scale their effectiveness as they grow their responsibilities.
Art works with clients across North America, Europe, and Asia.
