Performance Feedback Skills Boot Camp
Strengthen the critical communication skill that will serve you for your career!
May 1, 2024 from noon-3p ctl via Zoom
$147 per seat
e-mail: art@artpetty.com for group pricing or to set up a dedicated program for your team!
The Only Feedback Skills Course You Will Ever Need
Let's face it: no one really likes to deliver constructive feedback. Managers typically delay or ignore giving tough feedback because they fear how it will be received. Sadly, a majority of managers indicate they've never been trained or coached on succeeding with these challenging conversations. That's why learning the formula for designing and delivering high-quality feedback discussions can be the key to your organization's success.
In one three-hour session, you learn how to design and deliver quality feedback and feed-forward using the B.I.T.Q. (Behavior/Impact/Timing/Question) framework and how to promote a constructive dialog, even when the topic is tough for all parties.
By using the design approach, you chase the fear out of feedback and learn to engage calmly and professionally in every situation, including with your boss, peers, and colleagues across your organization.
Here's What You'll Learn:
Where most feedback discussions go wrong & how to avoid these common mistakes.
How to use questions to focus on the future instead of excavating the past.
How to navigate when conversations go sideways and how to recover.
How to assess your situation and then design the proper strategy for promoting a quality dialog on improving performance.
How to deliver feedback to colleagues. (This peer-focused feedback training is some of the most sought after in the program!)
Added Bonus: An optional no-charge coaching call to help reinforce key concepts and strategize for an upcoming challenging feedback conversation.
3-hour live online session:
5/1/24 from noon-3p ctl
$147 per seat
Questions: e-mail art@artpetty.com